Emergency line  

The claims response service is available 24/7, 365 days a year basis providing immediate assistance to all of our clients and company related individuals.

Early notification helps to eliminate unforeseen circumstances at the initial stage. 

Please call on below number to be directly connected with duty claim handler in the event of emergency or an incident.


+38 (050) 525 56 99 

During normal working hours the emergency number will redirect you to the office switchboard.

Alternatively, Members can request assistance writing the mail on info@sts.agency which is daily monitored.


STS LLC and the group are generally committed to follow international standards & regulations to keep high standards of QHSE. Our strong belief that day-to-day structured and intensive work is a key factor to safe success. To accomplish this, our staff regularly pass comprehensive trainings and programs.

The model of internal & external audits keep the company toned in the time of rapidly changing conditions giving a chance to review and improve internal QHSE.

All activities are executed and based on continuously improving instructions and procedures being under total control of dedicated QHSE Manager. Such strategy helps us to minimize the risk on every stage of operations and meet the aspirations and expectations of our customers.

In line with our tactics and beliefs we aspire to provide safe working and sailing practices for our seafarers, to avoid environmental damage together with daily improvement of our system leading to excellence.

STS is certified in accordance with ISO 9001:2015 standard which is closely bound with company development policy. 

Considering adverse probabilities and predictable events STS takes countermeasures to be protected from losses and potential threats. All of our operational processes were evaluated & identified during risk assessment with the consequent report of written countermeasures in corporate Risk Management Plan.